Gateway Membership Terms & Conditions

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TERMS AND CONDITIONS OF GATEWAY CERTIFICATE

A)    These terms and conditions are binding and enforceable on the Purchaser(s) by GVC (hereinafter referred to as “the Redeemer”).

1.     Gateway Vacation Properties 

⦁    The purchase of a Gateway (“Gateway Certificate”) constitutes and establishes the rights to utilise vacation property accommodation that may include hotel type room, studio, one-bedroom, or two-bedrooms with occupancy for up to four (4) people at selected properties in any of the destinations as follows:

⦁    Bulgaria
⦁    Bali, Indonesia
⦁    Canary Islands, Spain
⦁    Costa del Sol, Spain
⦁    Dubai, United Arab Emirates 
⦁    France 
⦁    Greece
⦁    Malta
⦁    Morocco 
⦁    Portugal
⦁    Thailand
⦁    United Kingdom
⦁    USA
⦁    Vietnam

⦁    All resort / hotel or apartment properties and destinations are subject to availability, season, room type restrictions and blackout dates may apply (Schedule One). 
⦁    From time-to-time Global Vacation Club (“GVC”) may change the selected Participating Vacation Properties to ones of similar or higher standard during the Gateway

     promotion.   
⦁    All resort / hotel / apartment restrictions and rules apply. 
⦁    Gateway Certificates are only valid towards a stay at Participating Gateway Vacation Properties.  
⦁   The Redeemer is responsible for all related costs including but not limited to transportation to and from the resort / hotel / apartment to the airport, local taxes, incidentals,             and any other incurred costs, whilst on vacation. 
⦁    Upgrades to larger rooms / apartments / additional rooms / apartments and/or additional nights may be purchased from GVC at the time of booking, subject to availability. 
⦁    Any upgrades / additional apartments and/or additional nights added after a Gateway confirmation of a stay will be assessed at the sole discretion of GVC. 

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2.  Redeemer’s Rules and Regulations of GVC Gateway Certificate  

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⦁    The Redeemer is responsible for all acts or omissions of Redeemer and/or guests and for any damages caused or expenses incurred by Redeemer and/or the Redeemer’s              guest(s). 
⦁    The Gateway Certificate is only valid to Purchasers / Redeemers who have received it from an official Gateway Master or Sub-Licensee and GVC has been paid in full.
⦁    Unredeemed Gateway Certificates have no value. 
⦁    GVC is not responsible for lost or stolen Gateway Certificates. 
⦁    Lost or stolen Gateway Certificate(s) may be replaced at the sole discretion of GVC. 
⦁    If GVC elect to replace a lost or stolen Gateway Certificate, processing fees may apply. 
⦁    Gateway Certificates cannot be transferred as a gift, nor can they be used for any commercial purpose, including rental or sale. 
⦁    The Gateway Certificate is void if resold for cash or any other consideration by the Redeemer. 
⦁    Gateway Certificate(s) may not be combined with any other offer relating to the same reservation or accommodations, except as specifically stated on future GVC promotions. 
⦁    The Redeemer must book the resort / hotel / apartment stay prior to the Gateway Certificate expiration date. 
⦁    Destinations and travel times are subject to availability and confirmed on a first come, first served basis.
⦁    GVC accepts no responsible for any acts of nature, God, or any other natural disaster, which may impact availability at the participating resorts / hotels / apartments. 
⦁    GVC Gateway Certificate(s) do not include travel insurance, however it is highly recommended. 
⦁    The Redeemer’s Gateway Certificate is valid for the length of time listed on the Gateway Certificate and from the date the Redeemer received it. 
⦁    The Gateway Certificate does not include airfare, meals, or drinks (unless specified herein). 
⦁    The Redeemer is solely responsible to acquire all necessary travel documentations including passports, visas and Covid-19 proof of vaccination if so, required by any of the

      country destination’s immigration policy.   
⦁    The Redeemer is solely responsible for the loss of any Gateway Certificate reservation incurred due to an Embassy / High Commission rejection of a visa application(s), invalid

      passport(s), or failure to comply with Covid-19 vaccination policies of a Participating Gateway Vacation Property destination. 
⦁    The Redeemer is solely responsible for ensuring that his/her/their passports have adequate spare unused pages prior to embarking on their travels as some countries may   

      deny access as part of their immigration policies. 
⦁    Covid-19 quarantine policies may apply prior to the entry of any country where the Participating Vacation Properties are located, the Redeemer is solely responsible to check

      with the relevant Embassy / High Commission of his/her/their planned destination prior to making a reservation.
⦁    The Gateway Certificate price does not include any country’s mandatory Covid-19 quarantine charges that may be incurred by the Redeemer prior to entering or leaving a

      Participating Vacation Property Destination.
⦁    The Redeemer is solely responsible to comply with any country’s Covid-19 testing policy (if so, required) prior to embarking on his/her/their travel to avoid delays or

      cancellation of a confirmed Gateway reservation.   
⦁    The Redeemer is solely responsible to ensure that he/she/they have adequate travel insurance that covers him/her/them throughout the duration of the intended Gateway

      vacation and GVC recommend that such an insurance policy (if acquired) covers the medical treatment or hospitalisation due to a Covid-19 infection.    

3.   Cancellation of a Participating Gateway Vacation Property Reservation 

⦁    For a redeemed Gateway Certificate, if the reservation is cancelled fourty-five (45) days or more prior to the confirmed arrival date, the Redeemer will receive a credit towards          a future booking, however a £50 processing fee will be charged by GVC at the time of rebooking.
⦁    If a reservation is cancelled within 8 to 44 days of the confirmed arrival date, the Redeemer will receive a credit towards a future booking, however a £150 processing fee will     

      be charged by GVC at the time of rebooking.
⦁    There are no changes or cancellation options within seven (7) days of the confirmed arrival date to the reserved vacation property. 

4.   Prohibitions 

4.1  Among the other prohibitions set forth within the Gateway Certificate, and as otherwise may be adopted from time to time by GVC, in its sole discretion and without prior

       notice to the Redeemer, the following prohibitions shall apply: 
4.1.1 Lack of due care. 
4.1.2 Registered guest(s) at a resort / hotel / apartment room / unit are prohibited from conducting themselves or permitting the conduct of any other party in any manner which is in any regard not responsible, careful, or respectful, of a Participating Gateway Vacation Property room /unit.
4.1.3  Under no circumstances shall pets of Redeemer or their guest(s) be permitted at a Participating Gateway Vacation Property unit unless specified.
4.1.4 Persons under 18 years of age are not entitled to the use of a Participating Gateway Vacation Property reservation or occupancy of a vacation property room / unit / apartment, unless accompanied by a person of at least 18 years of age or more.
4.1.5 The total number of people occupying a vacation property room/unit must not exceed the maximum occupancy of the room / unit set forth in the booking confirmation; otherwise, the Participating Gateway Vacation Property operator, and/or other appropriate parties may refuse access and may levy an additional charge. The Redeemer and/or the Redeemer’s registered guest(s) agree(s) to pay for any such additionally levied charges

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5.     Reservation 

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⦁    The GVC website (“www.gvcpoints.com”) offers a live booking portal which allows the Redeemer to make a request for any Participating Gateway Vacation Properties on the Redeemer’s preferred travel dates. 
⦁    When making a reservation request, the Redeemer is advised to submit details of all information required, allowing GVC to handle the Redeemer’s request more efficiently.
⦁    Upon receipt of the Redeemer’s request, GVC will then send the Redeemer final confirmation via email within fourty-eight (48 hours) of receiving it.
⦁    GVC provides an easy way to make a reservation request via its online portal featuring an easy-to-follow step by step guide.
⦁    The Redeemer may also email backoffice@gvcpoints.com direct and in turn GVC’s reservation team will do everything on behalf of the Redeemer, including a follow up email confirming the Redeemer’s request within fourty-eight (48) hours.

6.     Cooling Off Period 

6.1    The Purchaser(s) / Redeemer may be entitled by law to a statutory cooling off period which allows him/her/them to withdraw from their Agreement with a Master or Sub-Licensee.
6.1.1    Purchaser(s) are advised to check with the relevant laws pertaining to cooling off periods in the country where they intend to purchase a Gateway Certificate.  
6.1.2    GVC accepts no responsibility for Purchaser(s) that pay any monies to a Master or Sub-Licensee within a statutory cooling off period (if so, required by law, in the country where the Gateway Certificate was purchased).

7.     Personal Data Protection

7.1    The Purchaser(s) / Redeemer acknowledges and agree(s), and hereby expressly consent that: 
7.1.1    in the performance of these Terms & Conditions, and the delivery of any documentation hereunder, Personal Data (as defined below) may be generated, disclosed to a party to this Gateway promotion, and will be incorporated into files processed by GVC; and 
7.1.2    personal Data will be stored if such data is necessary for the performance of this Gateway promotion and for the tenure of the Purchaser(s) / Redeemer Gateway Certificate, as well as for maintaining historical records; and   
7.1.3    he/she/they has been informed of the existence of his/her/their right to request access to, removal of or restriction on the processing of its Personal Data, as well as to withdraw consent at any time. 

 

Schedule One – Participating Gateway Vacation Properties Blackout Dates  

 

 

 

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